Simplifying Social Business Roundtable series
(Replays from the original Focus.com series)
Dr. Natalie Petouhoff and I hosted a 10-week series of Focus.com roundtable series which we based on our Simplifying Social Business ebook series.
The videos that follow are replays from the series, delivered here with the gracious permission of Focus.com (there will be 10 in all, once all are uploaded).
You can download any of the roundtables and view them on your favorite iDevice or video viewer.
Episode 1 - The Promise of Social CRM, part 1
In our inaugural episode, Dr. Natalie and Kathy Herrmann laid out a common framework to help business leaders demystify what the social business model and Social CRM is.







