Talking Around the Town -- December 20, 2009

Here there and everywhere. Bloggy places I've recently been.


More Crazy Talk, Social Media, No Measurable Value But You Have To Have It?

John Moore responding to a statement made by an independent analyst who should know better. Oh boy did I have comments.


The Three Realities of SCRM Right Now

Esteban Kolsky gives an excellent round up of 2009 and forecasts into 2010.  Added my $0.02.


My wish for 2010: Consolidating Strategies

Wim Rampen weighs in with his Christmas wish list.  Esteban's post, referenced above, inspired Wim's.  My thoughts are mixed.